Customer Service

CURRENCY

The shop charges in United Kingdom Pounds £

SHIPPING:

Products are shipped to countries in Europe and USA.

Shipping costs for your order are always displayed in the order breakdown on the checkout page. Your shipping price depends on your shipping address/destination and the weight of your order.

Where are the orders shipped from?

All orders are packed in United Kingdom. If you believe your parcel is taking too long to arrive or fear it could be lost, please contact hi@guste.design and I will look into it right away.

RETURNS:

You can return damaged products within 25 days (from the day you receive your shipping confirmation e-mail) and you will be refunded with the payment method you used to place the order.

If you need to return please get in touch first with - hi@guste.design and attach damaged product pictures.

If your item appears faulty upon delivery, or a mistake was made when fulfilling your order, please contact hi@guste.design and include photos of the product, in order to prompt a partial or full refund.

Please specify your order number by writing it directly onto the parcel you ship your order back in. Also write RETURN somewhere on the outside of the package to avoid custom delays and extra charges.

ANY OTHER QUESTIONS

Get in touch - hi@guste.design and I will be here to help!